Our mission – Customer satisfaction
Through continuous innovation and compliance with rigorous quality and safety requirements, we want to ensure the high standard and reliability of our solutions in the fields of railway technology and intelligent transport systems. Thereby we want to warrant the satisfaction of our existing customers and attract new ones.
Responsibilities towards customers and suppliers
Our primary goal is to achieve the highest possible customer satisfaction. We aspire that our technology always reflects the state-of-the-art and we continously work toward the advancement of products and services. We react professionally and flexible at all times to changes regarding the customer needs and respond promptly and competently to inquiries. We maintain close contact with our customers on a proactive basis.
We guarantee the consistently high quality of our products and we end over to be an innovative company in our segment. A certified and well maintained quality management system ensures compliance with the quality objectives in all business divisions.
We select our suppliers following defined criteria: suitability, economic efficiency and quality offered. We expected compliance with the agreement reached and require that quality and safety standards are met.
Responsibilities towards employees
Qualified and motivated employees are the most valuable asset of the company and are key to the company's success. We strive to offer an attractive workplace with fair working conditions and professional and personal growth opportunities. This in combination with flat hierarchies facilitates direct communication between employees and their supervisors providing a good working environment and efficient collaboration.
All employees are encouraged to always perform their tasks in their own and the other stakeholders' best interest with utmost diligence and a high level of commitment and motivation.
Company values und objectives
As a private enterprise the achievement of business targets is of high importance. With the generated profits necessary investments are funded to assure a long-lasting success and growth of the company. The responsible management of risks is an important element to fulfil our long-term objectives. A well thought out corporate strategy is key to meet the expectations of the shareholders and the employees.
The investment in the continuous progress of the company by improving our existing products and developing new solutions creates an opportunity for further growth. It is part of our corporate strategy to participate regularly in cooperative funding projects whereby partnerships with other companies and research institutions can be built, strengthened and maintained.
Consistent actions, clear decisions and optimal organization are a corner piece of our work. This allows us as a medium enterprise to efficiently implement sophisticated projects while complying with customer specifications and our company goals.